Privacy Policy

This Privacy Policy explains how Solair Apparel (referred to as “we,” “us,” or “our”) collects, uses, and protects your personal information when you visit our website solairapparel.com (the “Site”), purchase our products, or communicate with us through any of our channels (collectively, the “Services”).

For the purposes of this Privacy Policy, “you” and “your” refer to the individual who interacts with our Services, whether as a customer, visitor, or any other individual whose personal information is collected under this Policy.

By using our Site or Services, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of our Site and Services.

CHANGES TO THIS PRIVACY POLICY

We may revise this Privacy Policy periodically to reflect updates to our data practices or to comply with new legal, operational, or regulatory requirements. Any updates will be posted on this page, and the “Last Updated” date will be revised accordingly. Continued use of our Services after any changes indicates your acceptance of those changes.

HOW WE COLLECT AND USE YOUR PERSONAL INFORMATION

To deliver our Services effectively, we may collect personal information from you over the past 12 months through several methods outlined below. The type of data we collect depends on how you interact with our Site and Services.

Beyond the specific uses listed, we may use your information to:

  • Communicate with you about your account or purchases.
  • Fulfill legal obligations or enforce our Terms of Service.
  • Protect our rights, the integrity of our Services, and the security of our users.

WHAT PERSONAL INFORMATION WE COLLECT

The personal information we collect depends on how you engage with Solair Apparel. “Personal information” refers to data that identifies or relates to you. Below are the main types of personal information we collect.

Information You Provide Directly

When using our Services, you may provide:

  • Basic contact details, such as your name, address, email, and phone number.
  • Order details: including billing and shipping addresses, payment information, and order confirmations.
  • Account information: such as usernames, passwords, or security questions.
  • Shopping activity: including items viewed, added to cart, or saved to a wishlist.
  • Customer support communications: including messages you send us for assistance or feedback.

Please note that declining to provide certain information may limit your ability to use parts of our Services.

Information We Collect Automatically

When you interact with our Site, we automatically gather certain data (“Usage Data”) through cookies and similar technologies (“Cookies”). This may include:

  • Device and browser type.
  • IP address and network connection.
  • Pages visited, time spent, and interaction data.
  • Site usage statistics for analytics and security purposes.

Information from Third Parties

We may also receive information about you from trusted third parties, such as:

  • Payment processors to handle transactions securely.
  • Marketing and advertising providers personalize your experience.

Any third-party data we receive is governed by this Privacy Policy. However, we are not responsible for their accuracy or for their independent data practices. Please refer to Third Party Websites and Links below for details.

HOW WE USE YOUR PERSONAL INFORMATION

1. Providing Products and Services

We use your information to fulfill orders, process payments, handle returns or exchanges, manage your account, and notify you about updates or shipping.

2. Marketing and Advertising

We may use your personal information to send promotional offers, product updates, or newsletters. This may include showing you personalized ads based on your interactions with Solair Apparel or our partners.

3. Security and Fraud Prevention

We use your data to detect and prevent unauthorized or fraudulent activities. Please keep your login credentials secure and notify us immediately of any suspicious account activity.

4. Communication and Support

We use your information to respond to your inquiries, provide support, and enhance customer satisfaction.